Play safe
Playing at 7BitCasino should always be considered as a way of exciting pass time, not a way of making money. However, some players may find it hard to balance how much they spend and how long they play.
To help keep your gaming experience safe and enjoyable, we offer tools to help you manage your play.
Deposit and Loss Limits
Sometimes too much fun can lead to situations where it no longer feels fun. To prevent excessive gambling, you can set limits on your deposits and losses for a day, week, or month. Note: there is a 24-hour waiting period before increasing the limit. To clarify how the loss limit works: the limit applies to the player’s deposited funds, not to winnings generated from that deposit. For example, if a player deposits 0.8 mBTC, sets a loss limit of 0.16 mBTC, and then wins 16 mBTC, the player may still lose more than 0.16 mBTC from the 16 mBTC balance because the limit is based on the initial deposit, not on winnings.
Bet Limit
Choose a bet size you feel comfortable with, and we’ll make sure you don’t exceed it. You can set this limit for a day, week, or month.
Cooling-off Period
Need a break? Choose a cooling-off term of one day, one week, one month, three months, or six months. Once this term is over, you'll receive an email notification and your account will be reactivated automatically. In the meanwhile, we won't disturb you with our latest promotions.
Self-Exclusion
If you find yourself needing a longer break, you can exclude yourself for 6, 9, or even 12 months. In this case, you'll need to contact us to reopen your account once this period is over.
Permanent Account Closure
Decided to stop playing permanently? We respect your decision. Contact our customer support team, and we’ll assist you. Please keep in mind that permanently closed accounts can’t be reopened.
For indefinite self-exclusion, any remaining balance will be paid according to the casino limits. For fixed-term self-exclusion, any remaining balance will be paid under the same limits only after the self-exclusion period expires.
We are ready to help
Our aim is to assist you and those you care about if gambling becomes a concern. We strongly advise treating gambling as a form of leisure, not as a way to make money. Avoid chasing losses - there is always another day.
If you experience any issues with gambling on our site, just email us at [email protected].
If you need a break from gambling, you can request self-exclusion for a set period or permanently. For more information about self-exclusion or to activate this option, please contact us at [email protected].
If you are concerned about someone you know, such as a relative or friend, please contact us right away. Our customer service team is available to assist you via live chat or email.
For additional assistance please contact
- GamCare - gamcare.org
- GordonHouse - gordonhouse.org
- Gam-anon - gamblersanonymous.org