FAQ

POPULAR

How do I create my account?

What should I do if I have forgotten the password?

Where can I buy bitcoins?

Are the games fair?

MY ACCOUNT

How do I create my account?

What should I do if I have forgotten the password?

What should I do if I have forgotten registered email address?

Can I change my registered email address?

Can I register several accounts?

PAYMENTS

What currency does 7BitCasino accept?

How long will my deposit take to reach my 7BitCasino account?

Will I be charged any fees for deposits or withdrawals?

What is the minimum amount of money for deposits and withdrawals?

How long will the withdrawal request proceed?

I have deposited bitcoins but they have not appeared on my account. What should I do?

I have deposited EUR or USD but they have not appeared on my account. What should I do?

Where can I buy bitcoins?

BONUSES

Do you have a bonus program? What do I get as a benefit?

How much money do I need to wager on my bonus bankroll?

How do I claim my welcome bonus?

I have received the casino bonus but the wagering is not decreasing. How come?

Do you have loyalty points?

GAMES

Are the games fair?

Can I play the casino games without spending any money?

What happens if the game I’m playing suddenly stops in the middle of the round?

The casino game does not start after clicking the start button. What should I do?

An error or other technical issues occurred in the casino game during game play. Where can I report this?

How can I make a screenshot?

SECURITY

Is all my information secure on 7BitCasino?

Are my bitcoins safe on 7BitCasino?

Will I need to verify my account when I make a deposit or withdrawal?

How do I submit my documents?

How long does it takes to approve my documents?

Can my documents be rejected?

Where can I see the status of my documents?

Why do i have to submit these documents in order to verify my account?

RESPONSIBLE GAMING

Can I close my account for a specified period of time?

Can I permanently close my 7BitCasino account?